How to Use OakShare: Frequently Asked Questions
- Do we need an administrator for each directory/group in our departmental shared space?
- How can I recognize whether I be logged into my departmentally shared space?
- How do I navigate to my departmental directory?
- What is the difference between departmental and individual spaces in OakShare?
- What if I need to access an individual's data after he has left Oakland University?
- Why should I turn on logging for a departmentally-shared space?
- Why should I set quotas on subdirectories in the departmentally-shared space?
- What is the difference between a Contact and a Group?
- What happens if I delete an item from the departmentally shared space?
- What do I do about my databases? Can I put them in OakShare?
- How do I set up a quota of 1 GB?
- How can I add an administrator for a departmental space?
- What should I do if I need to set more complex permissions?
- If I give administrative rights to someone, will they be able to add and remove permissions as I can?
- When should I give someone administrative rights?
- Can I have shortcuts in OakShare?
- Can I copy a bookmarked web page to OakShare?
- How can I verify the full path of a bookmarked directory?
- How much disk space am I allotted?
- How may I request additional space?
- May I increase my OakShare default allocation?
- I exceeded my default allocation, but I do not have many files in my account. What is occupying the space?
- I exceeded my default allocation; what will happen to my files?
- Will OakShare warn me, if I approach my allocation limit?
- I received an error message when I attempted to log into my OakShare account; why may I not log into my OakShare account?
- I want to access a file via a link. I am logged into OakShare; do I need first to log out of OakShare?
- I want to access a file via a ticket. I am logged into OakShare; do I first need to log out in order to access the file?
- My OakShare session ended, but I did not log off; what happened?
OakShare and Other Computing Services
- I am a member of the faculty who uses Moodle to share files in the classes that I teach; why ought I to utilize OakShare?
- Why should I continue to use Moria in lieu of OakShare?
- What is the difference between a group password and a ticket password?
- May I add a password for an individual contact?
- What is a strong password, and why do I need to create one?
- If I create a password for a ticket, how do I send that password to others?
- What should I do if I receive a file from a non-OakShare person with whom I need to collaborate?
- Why would I want to set up a group?
- May I set up a shared directory in OakShare with multiple "owners"?
- How do I share a file and/or directory with other OakShare users without creating a group?
- What is the difference between a link and a ticket?
- May I add to a group someone who does not have a OakShare account?
- I accidentally changed the permissions on a file/directory. May I revert the permissions to their previous state?
- I accidentally deleted a file. Have I permanently deleted it?
- What happens to a departmental file, if someone leaves that department or the university?
- I attemped to share a file/directory with someone, but that person's name does not show.
- If a ticket should expire, then will I still need manually to remove the ticket from the ticket list in "Contacts and Groups"?
- I accidentally deleted a ticket. May I restore it?
- If I update a file for which I had previously sent a link, may I resend the same link?
- If I share a file/directory using a ticket or link, may I resend that ticket or link, if I modify the file's/directory's permissions?
- I recently e-mailed a link, but each person to whom I sent the link received an error message stating that they are already logged in and may not view the file. Why is this happening?
- May I share files with persons outside Oakland University? How do I do this?
- How can I move many files?
- I can not open a file in OakShare; what do I do?
- What happens if a the owner of a file leaves the department or Oakland University University?
- I deleted a file/directory; have I permanently deleted it?
- My file has an icon shaped like two gears. What does this mean?
- Why am I receiving a login, pop-up window, when I open a file?
- Do we transfer files to OakShare or is this done for us?
- Can only one person transfer files and directories?
- Can I transfer files and directories with a web browser other than Microsoft Internet Explorer?
- Why are the Move, Copy, and Delete buttons grayed and inaccessible?
- May I copy entire directories into OakShare at one time?
- Will dragging files and directories into OakShare (while using Web Directory) move or copy them?
- I recently used Web Directory to upload files and directories, but I do not see them in my file and directory listing in OakShare.
- OakShare asks me for a password, when I open a file from a ticket; which password do I enter?
- May I access my OakShare files and directories from Microsoft Windows Explorer?
- May I store e-mail messages in OakShare?
OakShare Accounts for Students
- How do students receive OakShare accounts?
- Can I provide another student with some of my space?
- How can I purchase additional space in OakShare?
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