File and Storage Services

• Centralized Storage
• Server Software
• NetID Homedir
• Server Support Levels

Centralized Storage
University Technology Services (UTS) provides students, academic and administrative offices with file storage space on centralized, managed servers. If your operation would like to store critical data on a centralized server, please contact the Helpdesk.

UTS has implemented a centralized storage system called OakShare that allows for easy sharing of research and a general-purpose file repository for students, faculty, and staff. The system requires a NetID/OUCA in order to log into the service. This system allows for transmissions of "links" to documents, so you can provide access to documents without using e-mail attachments. Visit the OakShare help pages for information. Contact the Helpdesk at x4357 or via e-mail concerning questions.

Server Software
If your operation is planning to purchase software that would run on a centralized server, please contact the Helpdesk.

NetID Homedir (all faculty, staff, and students)
NetID is your Oakland University Computing Account. Your Homedir is your own personal space where you can store data and information. Please check university policies for appropriate use of storage and electronic resources under the Policies and Guidelines link. Please review the following link for details on how to prepare your OU Homedir: Preparing Your OU Homedir

A quota is the default maximum amount of space available for your NetID account. Quotas place restrictions on the amount of space any one person can use. Quotas are implemented to allow fair sharing of information technology resources among many people, and reduce the possibility that one person will use a large portion of a resource to the detriment of others sharing that resource.

Your homedir quota total is the sum of file storage you use on the server. Note, this homedir quota is separate from your Email quota - which is handled via the email server and displayed via webmail application.

Constituent Relationship	Default Space Quota	Details
Student	200 MB	Additional space by formal application only. Download the Quota.PDF for requesting additional quota. Faculty or Staff signature required.
Faculty	200 MB	Additional space by formal application only. Download the Quota.PDF for requesting additional quota.
Staff	100 MB	Additional space by formal application only. Download the Quota.PDF for requesting additional quota. Department Head signature required.
Guests	10 MB	Additional space by formal application only. Download the Quota.PDF for requesting additional quota. Department Head signature required.
Shared	10 MB	No additional space is allowed.

Server Support Levels
The Technical Support team would like to help you support your servers. Before purchasing a departmental server, you may want to review the System Administration Responsibilties university policy and the Distributed Support Service Level Agreement.

The Technical Support team is available for consultation about the purchase of a new server or use of existing enterprise servers. Please contact the Helpdesk if you would like the services described below. There are three possible levels of support:

• Departmental Support
  The Department controls and administrates the server while a staff member from University Technology Services acts as a consultant to describe proper security measures, settings and patch installations. In this case, the department handles the server backups, restores, reboots, installations, and patches. The server is completely the responsibility of the department staff.
• Facilitated Support
  The department controls the server physically for reboots and backup procedures, but installations, patches and security settings are managed by a staff member from University Technology Services. Here the department is still responsible for backups, restores and reboots but UTS performs standardized security settings, patches and software setups. This must be prearranged by Service Level Agreement.
• Managed Support
  University Technology Services is responsible for the server, which must be located in the UTS Datacenter. UTS is responsible for handling software, security, managed backups and restores. The department is still responsible for understanding departmental software, understanding the licensing, and maintaining currency as well as providing funding for necessary upgrades, tape media, etc., if UTS cannot provide a centralized funding source. This allows UTS to provide physical security, backup procedures, fire suppression systems, and battery power systems to protect the server, but removes it from departmental physical accessibility.