University Human Resources Curriculum Schedule

Formalized training and workshops are offered to faculty and staff of Oakland University only. To enroll in a course, click on the ENROLL button for the course you are interested in and then type in the requested information. Your request will then be logged into the training enrollment database.

Courses currently being offered are listed below. To go straight to the dates and times for a course, click on the course name. Note that some courses are not offered on a regular basis and may only occur a few times a year.

Date/Time Seats
Available
Location Enroll
Customer Service - Beyond Excellence
Description: In this workshop you will learn how to make a good first impression and how to handle complaints effectively. Topics include:
  • How to identify job burnout and its threat to customer satisfaction
  • How to prioritize problems, wants and needs
  • How to develop ways to create mutual support

Requirements:

This class is open to all OU staff.

Thu, September 24, 2015, 8:30 - 11:30 a.m.
25 Heritage Room, Oakland Center [ENROLL]
Thu, September 24, 2015, 1:30 - 4:30 p.m.
25 Heritage Room, Oakland Center [ENROLL]
Introduction to Google Drive (Google Docs)
Description:

Google Drive is a file storage and synchronization service which enables user cloud storage, file sharing and collaborative editing. Google Drive (formerly Google Docs) is an office suite of productivity applications, that offer collaborative editing on documents, spreadsheets, presentations, and more.

Google Drive is part of Oakland University's Google Apps package. Come learn about this valuable tool and how it can increase your productivity at OU.

Thu, August 13, 2015, 10 a.m. - 12 p.m.
18 200C Elliott Hall [ENROLL]
MESP - Saving for College Education
Description: Michigan Educational Savings Program (MESP) is a 529 college savings plan designed to help families save for a future student's college education.

This workshop will address:
  • What is a 529 Plan?
  • The importance of starting now
  • The burden of caryying student loan debt into your child's working career
  • Maintaining control of the assets as the account owner
  • Tax advantages with MESP
  • and much more!
Space is limited, and refreshments will be served.

Sponsored by TIAA-CREF
Wed, October 14, 2015, 1 - 4 p.m.
50 Lake Michigan, Oakland Center [ENROLL]
Performance Management Process 2015-2016
Description: Review of the Performance Management Process. This presentation will include a review of the process and screens.
Tue, August 4, 2015, 9 a.m. - 10 p.m.
2 435 Wilson Hall [ENROLL]
Wed, August 26, 2015, 9:30 - 10:30 a.m.
2 435 Wilson Hall [ENROLL]
Time and Priority Management
Description: This workshop will teach effective prioritization skills and methods to help you manage situations that impact time and productivity. Topics include:
  • Understanding why people procrastinate
  • Identifying four ways to create more time
  • Recognizing when to prioritize tasks

Requirements:

This class is open to all OU staff

Wed, November 18, 2015, 8:30 - 11:30 a.m.
25 Heritage Room, Oakland Center [ENROLL]
Wed, November 18, 2015, 1:30 - 4:30 p.m.
25 Heritage Room, Oakland Center [ENROLL]