AP Assembly Curriculum Schedule
Formalized training and workshops are offered to faculty and staff of Oakland University only. To enroll in a course, click on the ENROLL button for the course you are interested in and then type in the requested information. Your request will then be logged into the training enrollment database.
AP Professional Development Series - Tactical Communication Skills
Description: Discussion which will provide information on customer service and reducing personal stress through building communication skills. Attendees will learn strategies and phrases to improve and/or deescalate situations with customers during personal contacts.
This course does not require enrollment.
Tue, March 8, 2016, 8:30 - 11:30 a.m.
||80||Human Health Building Room 1005||not required|