E-Learning and Instructional Support (ELIS)
E-Learning and Instructional Support (ELIS) Address

Request Help - Moodle Support Request Form

If you are a student or faculty member having a problem with Moodle, e-LIS offers three types of support:

Walk-ins: Walk in appointments are available from weekdays 8 am to 5 pm at 430 Kresge Library. To ensure that someone will be available for help, please make an appointment by calling (248) 805-1625.

Phone: To get immediate help, call (248) 805-1625 weekdays 8 am to 8 pm and 8 am to 1 pm on Saturdays.

Online: You can request support using this form. Simply fill out the form below and click on submit. Fields in red are required. When you submit, the request will be stamped into our tracking database and e-mailed to the support staff.

First Name
Last Name
E-mail Address
Phone Number
(EG: 370-4566)
What are you?
Course name and 5 digit CRN
(EG: 12345 RHT 101 Introduction to Rhetoric)
Computer type
Operating System
Browser
Connection type
Problem
Please provide as much detail as possible; the more detail you provide,
the faster we'll be able to provide you with an answer.

Do not include Social Security Numbers, SAIL ID, Grizzly ID or PIN Numbers

Attachment *
Captcha CAT2
Type in the word you see above :

*Note that you can only submit attachments with the following extensions :
jpg,gif,png,bmp,zip,xls,ppt,tif,tiff,doc,docx,pdf,txt,rtf,xml,csv,xlsx,pptx