E-Learning and Instructional Support (ELIS)

WebEx Support Request Form

If you are a student, faculty, or staff member having a problem with WebEx, e-LIS offers three types of support:

Walk-ins: Walk in appointments are available from weekdays 8 am to 5 pm at 430 Kresge Library. To ensure that someone will be available for help, please make an appointment by calling (248) 805-1625.

Phone: There are two different phone options for WebEx:

Online: You can request support using this form. Simply fill out the form below and click on submit. Fields in red are required. When you submit, the request will be stamped into our tracking database and e-mailed to the support staff.

Fields marked with a red asterisk * are required.

OU NETID * @oakland.edu
Don't have a NETID? Use the general comment form instead.
Phone *
Computer Type * if other
Operating System * if other
Browser * if other
Connection Type * if other
Problem *
Please provide as much detail as possible; the more detail you provide, the faster we'll be able to provide you with an answer.

Do not include social security numbers, SAIL ID, Grizzly ID, or PIN numbers in your problem description

Attachment
Note that you can only submit attachments with the following extensions :
jpg,gif,png,bmp,zip,xls,ppt,tif,tiff,doc,docx,pdf,txt,rtf,xml,csv,xlsx,pptx