E-Learning and Instructional Support (ELIS)

Second Life Support Request Form

If you are a student or faculty member having a problem with Second Life, you can request support here. Simply fill out the form below and click on submit. Fields in red are required. When you submit, the request will be stamped into our tracking database and e-mailed to the support staff.

Fields marked with a red asterisk * are required.

OU NETID * @oakland.edu
Don't have a NETID? Use the general comment form instead.
Phone *
Avatar Name
Computer Type * if other
Operating System * if other
Connection Type * if other
Problem *
Please provide as much detail as possible; the more detail you provide, the faster we'll be able to provide you with an answer.

Do not include social security numbers, SAIL ID, Grizzly ID, or PIN numbers in your problem description

Note that you can only submit attachments with the following extensions :